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Avoid Bill Shock: The #1 Move-Out Task Everyone Forgets
12 days ago
Avoid Bill Shock: The #1 Move-Out Task Everyone Forgets

Moving Out? Don't Forget to Cancel Your Utilities! (A Guide for Landlords & Tenants)

Moving out of a rental property can be a busy time, with packing, cleaning, and final inspections all demanding your attention. Amidst the chaos, it's easy to overlook one crucial task: cancelling your utilities.

Whether you're a landlord or a tenant, neglecting to cancel utilities can lead to unnecessary expenses, billing disputes, and even impact your credit score through defaults. Let's break down why utility cancellations are so important and how to ensure a smooth transition.

Why Cancelling Utilities Matters

  • Avoid Unnecessary Charges: Utilities are typically billed on a recurring basis. If you fail to cancel your services, you'll continue to be charged even after you've moved out. This can lead to significant expenses, especially if you're unaware of the ongoing charges.
  • Maintain a Good Credit History: Unpaid utility bills can negatively impact your credit score, making it more difficult to secure future loans.
  • Simplify the Move-In Process for the Next Tenant: Leaving utilities active can complicate the move-in process for the next tenant, potentially delaying their ability to establish their own accounts.

How to Cancel Utilities

  1. Identify Your Utility Providers: Make a list of all the utility services connected to the property, including electricity, gas, internet, and any other relevant services.

  2. Contact Your Providers: Contact each provider well in advance of your move-out date to initiate the cancellation process. Most providers allow you to cancel online, by phone, or in person.

  3. Provide Required Information: Be prepared to provide your account number, move-out date, and forwarding address.

  4. Confirm Cancellation: Obtain confirmation of your cancellation in writing or via email. This will serve as proof in case of any billing disputes.

Tips & Considerations

  • Start Early: Begin the cancellation process at least two weeks before your move-out date to ensure a smooth transition.

  • Final Meter Readings: Take final meter readings on your move-out date and provide them to your utility providers to avoid estimated billing.

  • Forwarding Address: Provide your forwarding address to ensure any final bills or correspondence reach you.

  • Joint Responsibility: If you share the rental with roommates, ensure everyone understands their responsibility for cancelling utilities.

  • In South Australia, SA Water accounts remain the ownership name and don't require connection or disconnection.

Conclusion

Cancelling utilities may seem like a minor detail in the grand scheme of moving, but it's a crucial step that can save both landlords and tenants from unnecessary headaches and expenses. By following these simple guidelines and taking a proactive approach, you can ensure a smooth transition and avoid any utility-related complications.